24/7 phone coverage for plumbers
Every call to your plumbing company gets answered 24/7, with emergencies put through to your on-call phone and routine jobs booked into your calendar.
Sample rules only. Each shop sets its own.
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Missed calls in a plumbing shop
Plumbing calls go to voicemail because the person who could answer is under a house or asleep when the water starts.
The phone buzzes while you are sweating a fitting or running a cable down a main line. By the time you have washed up and called back, the homeowner has booked whoever answered first.
A supply line lets go at midnight, or a water heater floods the garage on a Sunday. That caller wants a plumber on the line now, and a voicemail greeting sends them straight back to the search results.
A second caller hears ringing while the first is still describing the leak. After a hard freeze, there may be four or five of them.
Do you come out to my town? Do you work on tankless heaters? What is your trip charge? Each one is a few minutes the office can’t spend on jobs already booked.
Call by call
It answers, collects the details your plumbers need and then follows the call rules you set up with Lithium.
Callers hear a greeting Lithium writes for your company, read in whichever of 30 natural AI voices you pick.
Where the house is, what is leaking or backed up, whether the water is off and how soon they need someone. You choose the questions.
Emergency transfer is a call rule you set. If sewage backing up into a tub is on your list, the AI puts that caller through to your on-call phone and a real person takes over.
Drain cleaning, fixture repairs and water heater quotes go straight onto your calendar, and the caller gets a confirmation text.
A lot of homeowners would rather send a picture of the leak or the water heater label than describe it. SMS and MMS handling takes care of those too.
Your tech can read the transcript or play the recording before calling the homeowner back, so nobody asks the same questions twice.
Related proof: a custom build
Lithium built this as a custom AI automation project. Builds like it are quoted after a free discovery call. The 3x belongs to that build, not to the AI answering service on this page.
Plumbing company
Custom build result
3x
more leads
Our own line, same AI
Dial the number on this page at any hour to reach the AI that answers Lithium’s own phone. Play a homeowner with a leak and hear how it handles you.
Ask it about services, pricing and availability. Try it right now.
$179/mo
Fully managed AI receptionist
vs. $3,500+/mo for a human receptionist. No contracts. Cancel anytime.
Staffed service or AI
Because operators can take a message about a leak, but they can’t qualify the caller or put the drain cleaning on your calendar.
Monthly cost
A plumbing company pays Lithium $179 a month for the AI answering service, with no setup fee.
$179
per month
Before the first homeowner calls in, Lithium tests the transfer to your on-call phone and runs a sample booking from start to finish.
FAQ
Still curious?
Call (503) 766-5964 or email [email protected].
Lithium needs a few answers from your shop: your service area, the work you take and the work you turn down, how you price a service call and what your plumbers want to know from every caller. Lithium turns those answers into the knowledge base and the call rules.
Lithium’s AI answering service answers all of them at once, because it handles unlimited concurrent calls. Each homeowner hears your greeting and gets your questions right away, so the fourth caller is treated the same as the first.
Lithium’s AI answering service books through CRM and calendar hooks. During setup, Lithium connects those hooks to your calendar and CRM, so each booking and the caller’s details go straight to them.
Yes. Lithium updates the call rules and the knowledge base for you when something changes, such as a new on-call number, an added town or a higher trip charge. Tell Lithium what changed, and the AI follows the new rules.
Free action plan
Let’s have a real conversation about your business. No fluff, no high-pressure sales pitch. In a 1:1 strategy call, we’ll review your goals, your website, and your current marketing efforts. You’ll leave with a prioritized plan outlining quick wins and a clear path toward long-term, sustainable growth.
What we’ll cover
2000 NE 42nd Ave Ste D Unit 2370, Portland, OR 97213
Prefer to pick a time? Book a 30-minute call with DJ