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Digital marketing in Charleston, West Virginia

An agency for Charleston marketing that counts the calls before it spends a dollar.

Charleston service businesses get a marketing plan built around the work they want more of, with prices published and a co-founder running the first call.

  • Tracking on calls, forms and ads
  • Pages built around your trades
  • Phones answered around the clock

Google searches each month

What Charleston searches for, by service

50

searches a month

  • Web design
    30
  • Digital marketing
    10
  • SEO
    10

Source: Google Ads keyword data, average monthly U.S. searches. "Under 10" = below Google’s reporting floor.

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2010Lithium Marketing, established in 2010
$10M+Over $10 million in Google ad spend managed

Businesses we’ve worked with

  • Willard Power Vac
  • Sarkinen Plumbing
  • Robinson Restoration
  • Town & Country Glass
  • Dixie Glass
  • Byers Septic Service
  • F&W Fence Co.
  • Drake’s 7 Dees
  • Rickabaugh Construction
  • Hillsview Building
  • Dozer Dave
  • Mt. Hood Pro Painting
  • On-Target Landscape
  • Atiyeh Bros Carpet
  • Lovett
  • Westmore Construction
  • Northwest New Homes
  • Porter Sealcoating & Paving
  • RescueHero Restoration
  • Panda Plumbing
  • Biermann Plumbing & Heating
  • Ballistic Junk Removal
  • Smart Doors LLC
  • Peak Performance Roofing
  • Deluxe Heating & Cooling
  • Lifetime Exteriors
  • Bruce Johnson Construction
  • Madrone Painting
  • Smart Tree Service
  • Premier Gutter Cover
  • NW Pacific Electric
  • Universal HVAC
  • Lenny Martin Painting
  • Next Level Decks & Exteriors
  • Prodan Construction
  • Smooth Rollin’ Sealcoating and Paving
  • Lovett Restoration
  • Greenlight Titles
  • G.W. Hartley IV
  • Advanced Coatings
  • Thomson Equipment
  • MyADU

One team, four services

What a Charleston marketing plan has to cover

Lithium Marketing runs the website, search, ads and phone answering for Charleston service businesses, so the calls those four earn get answered and followed up. Kanawha County has 4,396 establishments across every industry, and a customer comparing you with the next name on the list has plenty of choices.

The county's trades are not one crowd. It has 49 residential remodelers, 46 plumbing, heating and air-conditioning contractors, 41 electrical contractors and 30 landscaping services, so a single generic page and one generic ad campaign cannot speak for all of them.

The Charleston market

Owners, renters and a metro wider than the city

Charleston has 25,544 housing units, and 63.3% of its occupied homes are owner-occupied. The rest are rentals, so a tenant or a property manager may be the person who calls, and your pages should say who you work for and who signs off on the job.

The Charleston metro area holds 200,170 people, while Kanawha County alone has 172,381. The customers you want are not all inside the city limits, so the towns you serve should have their own pages and the same offer.

residents (2025 estimate)
46,117
residents (2025 estimate)
population change, 2020 to 2025
-5.5%
population change, 2020 to 2025
housing units
25,544
housing units
of occupied homes owner-occupied
63.3%
of occupied homes owner-occupied
of homes built before 1980
79.3%
of homes built before 1980
median home value
$203,300
median home value

Sources: U.S. Census Bureau 2025 population estimates, ACS 2020–2024 and 2023 County Business Patterns.

Trades in Kanawha County

Four trades, four different reasons to pick you

Kanawha County's 49 residential remodelers sell projects that take weeks, so their pages need finished work, a clear process and a reason to trust the crew in the house. The 46 plumbing, heating and air-conditioning contractors sell a faster decision, where the phone number and the first answer matter more than a gallery.

Electrical contractors number 41, and landscaping services 30. Those two sit between the project and the emergency: an electrician may be called for a panel upgrade or a dead outlet, and a landscaper may quote a season of work or a single cleanup, so each needs pages for both kinds of call.

County Business Patterns

Trade and home service businesses in Kanawha County

Establishments by industry, 2023

  • Residential remodelers
    49
  • Plumbing, heating and air-conditioning contractors
    46
  • Electrical contractors
    41
  • Excavation and site preparation contractors
    35
  • Landscaping services
    30
  • New home builders
    23
  • Roofing contractors
    11
  • Painting contractors
    8

Source: U.S. Census Bureau, 2023 County Business Patterns (NAICS establishment counts).

The order of work

The order a Charleston plan follows

Nothing gets added until the first month shows which services already produce calls, and what those calls are worth to you.

1

Put a number on the calls

Tracking goes on the site, the profile and every running ad, so the first report shows how many calls came in and which channel sent them.

2

Decide what the site owes the caller

A page that loads slowly or hides the form gets fixed before another dollar of traffic is pointed at it.

3

Give the trades separate doors

The services you want more of get their own pages, and the ads start with the work the crews can schedule next.

4

Keep the line covered

Calls get answered by the receptionist under your rules, and the follow-up that used to wait gets handled by automation.

Proof

A Portland glass company, a garden center owner

Town & Country Glass, a Portland glass company, fills the card; Lithium built its website and ran SEO and Google Ads. Drake Snodgrass, who runs Drake's 7 Dees, supplies the quote.

Town & Country Glass website homepage for commercial storefront glass in PortlandCommercial glass

Town & Country Glass

13Xorganic traffic

145 to 1,849 visits a month

top-3 rankings, up from 1
109
top-3 rankings, up from 1
Google Ads conversion rate
29.9%
Google Ads conversion rate
Read the case study
“Lithium has moved us to page 1 in Google search organically. Prior to working with them we spent a huge part of our marketing budget on paid search. Website redesign was a great experience.”
Drake SnodgrassDrake SnodgrassDrake’s 7 Dees

Around Charleston

Marketing for the towns outside Charleston

Huntington, Parkersburg, Morgantown and Wheeling each have a page with their own figures. Roanoke, Virginia and Columbus, Ohio are separate state markets, and the West Virginia page gathers every city in one place.

Pricing

What the four Charleston services cost

Lithium publishes a typical price for four of its five services, and AI automation is quoted after a free discovery call. Your proposal depends on scope, competition and ad spend.

Conversion web design

$5,000

typical project

Larger sites with more pages or integrations get a fixed proposal after a 30-minute discovery call. Six to nine weeks from kickoff to launch.

SEO

$1,300–$3,000

per month

Typical local SEO retainer, scoped against your revenue per lead.

Google Ads management

From $500

per month

Plus ad spend. Typical: $500–$1,500 a month in management, plus ad spend of $2,000–$5,000 a month.

AI receptionist

$179

per month

Fully managed. No contracts, cancel anytime. Live in days.

AI automation

Scoped

after discovery

Clear, upfront pricing after a free discovery call. Custom builds typically take 1–2 weeks.

Optional hosting and maintenance: $99/month. Secure private hosting on a dedicated high-speed server, daily backups, software and security updates, and basic website changes are all included. Most clients choose this option to keep their new website updated and running smoothly; it is not required.

Our usual service agreement starts with six months, then continues month to month with 30 days’ cancellation notice. Your written agreement sets the final terms. The AI receptionist has no contract.

  • You own your domain, hosting account and website
  • Six-month starting term
  • We guarantee the work, not a ranking
Get my free action plan

FAQ

Charleston marketing questions, answered plainly

DJ Van Zanten

Still curious?

Call (503) 766-5964 or email [email protected].

Which Charleston service should we start with?

Look at where the calls stop. A phone that rings out after hours points to the receptionist; a page that loads slowly on a phone points to the website; a site nobody finds points to search or ads. On the first call, a co-founder goes through your numbers and names the one to fix first.

Can we hire one service and add the rest later?

Yes. One service can run on its own, and anything you add later reports into the same call tracking, so the new work is measured the same way as the old. Nothing about the plan requires all four at once.

How does a Charleston business work with a Portland agency?

By video, phone and email. Lithium is headquartered in Portland, with team members in Portland, Bend and Seattle, and we work with every client by video. Your strategy calls are run by a co-founder, and Allison McKenney handles the day-to-day questions.

Who owns the website and the accounts?

You own the site, the domain and the content, all in accounts with your name on them. The Google Ads account is yours as well, so the history and conversion data stay with your business if you ever move. If you leave, the work goes with you.

What do you need from us before the first call?

A link to your site, the services you want more of, the towns you cover and whatever you know about where last month's calls came from. That is enough for a co-founder to name the first fix, and we do not ask you to prepare a strategy deck.

Free action plan

Get a free Charleston marketing plan for your trades

Bring your site, your ad account and one month of call notes to a short video call. A co-founder will use them to say which of the four services should move first.

What we’ll cover

  • What’s working (and what isn’t) in your current marketing
  • Site and funnel gaps that are costing you leads
  • Local SEO and paid traffic opportunities
  • Simple tracking and KPIs to measure success

Get my free action plan

Tell us a little about your business. Response within 24 hours.

  • 100% free, no obligation
  • Custom plan for your business
  • Response within 24 hours
Call now Free action plan