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Digital marketing in Richland, Washington

Richland marketing built around the calls your business already gets.

A Richland service business gets one marketing team, one report counted in calls, and a plan priced before work starts.

  • One plan across the Tri-Cities metro
  • Calls and cost per lead reported
  • Your site and domain stay yours

Google searches each month

What Richland searches for, by service

30

searches a month

  • Digital marketing
    10
  • SEO
    10
  • Web design
    10

Source: Google Ads keyword data, average monthly U.S. searches. "Under 10" = below Google’s reporting floor.

Google Partner badge Google PartnerView our Partners listing 5.0on Google · read our reviews
2010Lithium Marketing, established in 2010
$10M+Over $10 million in Google ad spend managed

Businesses we’ve worked with

  • Willard Power Vac
  • Sarkinen Plumbing
  • Robinson Restoration
  • Town & Country Glass
  • Dixie Glass
  • Byers Septic Service
  • F&W Fence Co.
  • Drake’s 7 Dees
  • Rickabaugh Construction
  • Hillsview Building
  • Dozer Dave
  • Mt. Hood Pro Painting
  • On-Target Landscape
  • Atiyeh Bros Carpet
  • Lovett
  • Westmore Construction
  • Northwest New Homes
  • Porter Sealcoating & Paving
  • RescueHero Restoration
  • Panda Plumbing
  • Biermann Plumbing & Heating
  • Ballistic Junk Removal
  • Smart Doors LLC
  • Peak Performance Roofing
  • Deluxe Heating & Cooling
  • Lifetime Exteriors
  • Bruce Johnson Construction
  • Madrone Painting
  • Smart Tree Service
  • Premier Gutter Cover
  • NW Pacific Electric
  • Universal HVAC
  • Lenny Martin Painting
  • Next Level Decks & Exteriors
  • Prodan Construction
  • Smooth Rollin’ Sealcoating and Paving
  • Lovett Restoration
  • Greenlight Titles
  • G.W. Hartley IV
  • Advanced Coatings
  • Thomson Equipment
  • MyADU

Where a Richland plan starts

What one plan does for a Richland service business

Richland, Pasco and Kennewick make up the Tri-Cities, and a service business here often buys the website, the local search, the Google Ads and the phone answering from four different vendors. Lithium Marketing runs all four as one plan and reports them together, so the site, the ads and the phone say the same thing about the jobs you want.

Richland grew 7.7% in five years, and the Kennewick-Richland metro area, home to 324,334 people, includes all three cities. Kennewick and Pasco are separate cities with their own searches and their own results pages, so a plan that stops at the Richland line leaves the river crossings to somebody else.

The Richland market

Who is already competing for the same homeowner

Benton County holds 221,722 people and 4,960 establishments; 101 new home builders, 87 residential remodelers and 77 landscaping services in the county work the same neighborhoods. A customer choosing between them decides on what shows up on a screen: finished work, recent reviews and a page that answers the question they typed.

Richland sits at the confluence of the Yakima and the Columbia Rivers, and the city’s work crosses both banks into Kennewick and Pasco. Your service area is a list of cities, so the site names each one you work in, the ads target them one at a time, and the Google profile lists the cities you cover.

residents (2025 estimate)
65,258
residents (2025 estimate)
population change, 2020 to 2025
+7.7%
population change, 2020 to 2025
housing units
26,791
housing units
of occupied homes owner-occupied
64.4%
of occupied homes owner-occupied
of homes built before 1980
47.2%
of homes built before 1980
median home value
$436,700
median home value

Sources: U.S. Census Bureau 2025 population estimates, ACS 2020–2024 and 2023 County Business Patterns.

Trades in Benton County

What the county’s trade counts say about your pages

Plumbing, heating and air-conditioning contractors number 65, electrical contractors 59, painting contractors 50 and roofing contractors 23 in Benton County. Most of those companies want the same search, so the pages and the profile have to carry something the next listing cannot: your finished work, your reviews and the services you want more of.

The trade changes what the pages have to prove. A remodeler needs the finished rooms and the before-and-after set. A landscaper needs a calendar of when the work happens. A plumber needs a phone number at the top of every page and one page for each repair. We start with the trade that pays most of your bills and add the others once the first pages are earning calls.

County Business Patterns

Trade and home service businesses in Benton County

Establishments by industry, 2023

  • New home builders
    101
  • Residential remodelers
    87
  • Landscaping services
    77
  • Plumbing, heating and air-conditioning contractors
    65
  • Electrical contractors
    59
  • Painting contractors
    50
  • Excavation and site preparation contractors
    46
  • Roofing contractors
    23

Source: U.S. Census Bureau, 2023 County Business Patterns (NAICS establishment counts).

The order of work

Which of the four services goes first

We look at the calls you get today before recommending a dollar of new spend.

1

Find the gap that costs the most

We compare the calls arriving now with the work you want, and name the single gap that is losing you the most jobs in Richland.

2

Build the pages that close it

Pages for the services you sell and the cities you serve, each one written to earn the search and hand the reader a phone number.

3

Point the ads at the right weeks

Google Ads covers the stretches when the schedule is thin, with cities and services set one at a time, not one wide campaign.

4

Keep the phone answered

The AI receptionist answers the calls the other three produce, books the appointment and transfers a caller to your team when they ask for a person.

A website and SEO case

Robinson Restoration: a new website and SEO

Robinson Restoration hired Lithium for a new website and SEO, and the card shows what that work did for the restoration company. Drake Snodgrass, who runs Drake’s 7 Dees, a garden center, offers his own view of the agency in the quote beside it.

Robinson Restoration website homepage built by Lithium MarketingRestoration

Robinson Restoration

26Xorganic traffic

79 to 2,200+ visits a month, SEO only

organic visits a month
79 → 2,200+
organic visits a month
top-3 rankings
120
top-3 rankings
Read the case study
“Lithium has moved us to page 1 in Google search organically. Prior to working with them we spent a huge part of our marketing budget on paid search. Website redesign was a great experience.”
Drake SnodgrassDrake SnodgrassDrake’s 7 Dees

Across the rivers

The other two cities in the metro have plans too

Work in the Tri-Cities rarely stops at a city line. Kennewick and Pasco sit on the far banks with marketing pages of their own, each built on that city’s search counts. The Dalles adds the Oregon side, and the Washington page lists every city we cover there.

Pricing

What a Richland marketing plan costs

Lithium publishes a typical price for four of its five services, and AI automation is quoted after a free discovery call. Your proposal depends on scope, competition and ad spend.

Conversion web design

$5,000

typical project

Larger sites with more pages or integrations get a fixed proposal after a 30-minute discovery call. Six to nine weeks from kickoff to launch.

SEO

$1,300–$3,000

per month

Typical local SEO retainer, scoped against your revenue per lead.

Google Ads management

From $500

per month

Plus ad spend. Typical: $500–$1,500 a month in management, plus ad spend of $2,000–$5,000 a month.

AI receptionist

$179

per month

Fully managed. No contracts, cancel anytime. Live in days.

AI automation

Scoped

after discovery

Clear, upfront pricing after a free discovery call. Custom builds typically take 1–2 weeks.

Optional hosting and maintenance: $99/month. Secure private hosting on a dedicated high-speed server, daily backups, software and security updates, and basic website changes are all included. Most clients choose this option to keep their new website updated and running smoothly; it is not required.

Our usual service agreement starts with six months, then continues month to month with 30 days’ cancellation notice. Your written agreement sets the final terms. The AI receptionist has no contract.

  • You own your domain, hosting account and website
  • Six-month starting term
  • We guarantee the work, not a ranking
Get my free action plan

FAQ

Richland questions before you pick an agency

DJ Van Zanten

Still curious?

Call (503) 766-5964 or email [email protected].

We only have budget for one service. Where should it go?

Start where the work is leaking. If calls go unanswered, the receptionist comes first. If the site is slow on a phone or hides the number, the site comes first. If both are fine and the schedule is still thin, search or ads come next, and a co-founder names the order on the first call.

Can I hire Lithium for one service and add the others later?

You can. Nothing requires all four, and each one is scoped and priced on its own, so a Google Ads account or a new website can stand alone. The tracking is the same across all of them, which makes each addition easy to measure against what you already run.

How does Lithium work with a business in Richland?

Lithium is headquartered in Portland, with team members in Portland, Bend and Seattle, and we work with every client by video. A co-founder runs the strategy call, and an account manager answers day-to-day questions, so a Richland business gets the same setup as any other client.

What does the monthly report show?

Calls, leads and cost per lead, for whichever services you run. Each service reports into the same numbers, so a new page or a new ad group shows up as a change in the same counts. A tracked call or form carries its source, and your team tells us which leads turned into work.

Do we need to replace our website to start?

Usually not. If the site loads fast on a phone and carries a clear offer, it stays and the work goes into search, ads or the phone. We only recommend a rebuild when the current site cannot hold the pages or the call button, and a rebuild is priced as its own project.

Free action plan

Get a Richland plan built around the calls you get now

Bring the website and the Google profile. On a short video call, a co-founder will put the four services in the order that stops the biggest leak first.

What we’ll cover

  • What’s working (and what isn’t) in your current marketing
  • Site and funnel gaps that are costing you leads
  • Local SEO and paid traffic opportunities
  • Simple tracking and KPIs to measure success

Get my free action plan

Tell us a little about your business. Response within 24 hours.

  • 100% free, no obligation
  • Custom plan for your business
  • Response within 24 hours
Call now Free action plan